Find answers to common questions about our premium dog kennels, cat hotel cages, and pet products ordering process. If you have other questions, feel free to contact us.
As a professional manufacturing factory, we implement strict quality control. Upon delivery, we can provide Material Test Certificate (MTC), Certificate of Conformity (COA), and third-party inspection reports (like SGS) according to customer requirements to ensure quality traceability.
The production cycle for standard horse stables, dog kennels, or cat cages is usually 20-30 days. For customized large orders requiring special molds or surface treatments, it is generally 35-45 days. We arrange production immediately after deposit and drawing confirmation, ensuring on-time delivery.
Yes. We have a team of 10 senior R&D engineers and CNC equipment. We support custom designs and non-standard parts processing. Customers can provide hand-drawn sketches or samples, and we can output 3D drawings within 48 hours, supporting prototyping and mass production.