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Faqs

Frequently Asked Questions

Find answers to common questions about our premium dog kennels, cat hotel cages, and pet products ordering process. If you have other questions, feel free to contact us.

As a professional manufacturing factory, we implement strict quality control. Upon delivery, we can provide Material Test Certificate (MTC), Certificate of Conformity (COA), and third-party inspection reports (like SGS) according to customer requirements to ensure quality traceability.
The production cycle for standard horse stables, dog kennels, or cat cages is usually 20-30 days. For customized large orders requiring special molds or surface treatments, it is generally 35-45 days. We arrange production immediately after deposit and drawing confirmation, ensuring on-time delivery.
Yes. We have a team of 10 senior R&D engineers and CNC equipment. We support custom designs and non-standard parts processing. Customers can provide hand-drawn sketches or samples, and we can output 3D drawings within 48 hours, supporting prototyping and mass production.